I'm not someone who never gets triggered.
I used to either get defensive or shut down during conflict, and I didn't want anyone to have that type of power over me. Things still bother me, since I'm human. But now I feel much more peace and control during conflict. I react a lot less, and I respond a lot more.
I have a master's in clinical psychology, I've coached, facilitated and trained thousands of clients, and I've worked with dozens of companies. The method in this course is the one I had to learn for myself first, in my own relationships, not in a classroom.
That's why I teach it in plain words, in the order you'd actually use it, with nothing you have to decode.
Michael